FAQ

WelCome To Catsncrystals is your go-to destination for premium pet products. We offer a wide range of items for your furry friends, including food, toys, accessories, grooming supplies, and more.

Ordering and Shipping

You can place an order through our website by adding items to your cart and proceeding to checkout. Follow the prompts to complete your purchase.

What payment methods do you accept

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

How long does shipping take

Shipping times vary based on your location. Typically, orders are processed within 1-2 business days, and delivery takes 3-7 business days. Expedited shipping options are also available.

Returns and Exchanges

We offer a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.

Products and Services

We offer a wide range of products for pets, including food, toys, accessories, grooming supplies, and health products. We also carry specialty items for different types of pets, such as dogs, cats, birds, and small animals.

What are your customer service hours?

You can reach our customer service team via email at Info@catsncrystals.com or call us at +4033317731.We are available Monday through Saturday from 9 AM to 5 PM.

❤Thank you for choosing Catsncrystals. We are here to provide the best for your furry companions!❤